Click on the "CC" icon to turn on closed captioning. Click on "CC" again to turn it off. Hover over the video with your mouse to bring up the progress bar & options. Click on the small speech bubble icon in the lower right. Choose the 'on' option to switch on closed captions. You can also adjust the size of the closed captions by choosing the ...Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn …Dec 29, 2022 · But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it. Press and hold the microphone (Mic) button, and say "closed captions on" or "closed captions off." Acquaint yourself with the extended list of voice commands. Configure a CC shortcut on your remote. Learn how to configure the accessibility shortcut on your Xfinity Voice Remote.Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...1.1K Messages. @user_jbd0jq - Our Digital Care Team can help get this issue resolved. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address, so we may further assist you with Starz ...Sep 7, 2015 ... Xfinity Series sets sail in second race at Homestead-Miami Speedway. NASCAR · 0:49. NASCAR Xfinity Series sets off from Charlotte Motor Speedway.That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the Settings> Accessibility Settings> Closed Captioning options).Access to the Xfinity Stream portal. Method 1: Turning Closed Caption On or Off While Watching a Program. Direct Toggle Using Keyboard. While watching a program, simply press the letter ‘ ‘C’ ‘ on your keyboard to toggle Closed Caption on or off. Method 2: Turn Off Closed Caption Through Language Settings. Step 1: Access Language Settings.To turn off closed captions set in your Mac System Preferences, do the following: Choose the Apple menu (upper-left corner) and select System Preferences. Choose Accessibility and then choose Captions. Clear the Prefer closed captions and SDH check box. If the check box is already cleared, select the check box, and then clear it again.Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.Plug the Fire TV Stick back in the HDMI port. Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the …Click English. To turn them back off, follow the same steps but click ‘Off’ instead. From the Mobile App. Similar to the web browser, follow these steps: Play a show or movie. Tap on the icon in the upper right-hand corner that looks like a chatbox. Tap English. To turn the subtitles back off, select the ‘Off’ button.Turn on your TV. Go to a popular channel. Press the C.CAPT. button on your TV. When you see the “CAPT 1” sign on your screen, meaning that closed captioning is on. Now, if you want to turn off ...How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ...Xfinity Stream App. Xfinity Community Forum. Xfinity AppsThe recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app.Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as … Rest assured, they will be able to help you with turning off closed captioning from the game broadcast. Customer: No just turn off the closed captioning it is interfering with viewing Answered by Tanner Paul in 3 mins 6 months ago Tune in to a program or channel that supports closed captions. You should now see the closed captions displayed on the screen. For detailed instructions on specific Comcast/Xfinity devices, please see the following links: For HD boxes, click here. For X1 customers, click here.Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Nov 24, 2020 · Click English. To turn them back off, follow the same steps but click ‘Off’ instead. From the Mobile App. Similar to the web browser, follow these steps: Play a show or movie. Tap on the icon in the upper right-hand corner that looks like a chatbox. Tap English. To turn the subtitles back off, select the ‘Off’ button. Click on the "CC" icon to turn on closed captioning. Click on "CC" again to turn it off. Hover over the video with your mouse to bring up the progress bar & options. Click on the small speech bubble icon in the lower right. Choose the 'on' option to switch on closed captions. You can also adjust the size of the closed captions by choosing the ... Here’s how to do it: Go into the device menu, navigate to “Settings,” then select “Options.”. Find “Preferences” under “Options” and click on “TV Options.”. The following ...Press the Pause or Volume Up button. If this is a problem with the TV's Closed Caption settings, pausing or adjusting the volume will make the box disappear momentarily. Try a different Closed Captioning setting. Turn on Closed Captioning, wait for a commercial that does not support Closed Captioning; then turn it off.Sep 10, 2022 ... There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on.Press the “Home” button. Select the gear icon in the top-right corner of the screen. It will take you to the TV settings. Choose the “Accessibility” section. It’s in the bottom-left corner. From here, enter the “Closed Captions” option. In the closed captions settings, besides turning them off or on, you can choose between analog ...Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...1.1K Messages. @user_jbd0jq - Our Digital Care Team can help get this issue resolved. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address, so we may further assist you with Starz ...Learn more about the features available in the Tubi app and how to adjust player settings like captions and parental controls. Content . Learn more about the content available on Tubi and how to make suggestions for things you'd like to see on Tubi in the future. Share your thoughts with us ...In today’s fast-paced digital world, accurate transcriptions are crucial for a variety of applications, from transcription services and voice assistants to video editing and closed...3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.Feb 9, 2022 · How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ... Apr 2, 2021 · That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the Settings> Accessibility Settings> Closed Captioning options). Turning off subtitles on your TV through the settings. First, turn on your TV and find the settings menu. Choose:” General,” then select “Accessibility Menu.”. Next, select “Caption ...Rest assured, they will be able to help you with turning off closed captioning from the game broadcast. Customer: No just turn off the closed captioning it is interfering with viewing Answered by Tanner Paul in 3 mins 6 months agoDownload Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show.How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ...Feb 9, 2022 · How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ... In today’s fast-paced digital world, accurate transcriptions are crucial for a variety of applications, from transcription services and voice assistants to video editing and closed...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.To turn on closed captions on a Samsung smart TV, you need to access the menu via the remote control. From there, we use the Accessibility menu. Turn on your TV and press Menu on your Samsung ...In today’s digital age, television plays a vital role in our lives, providing us with entertainment, news, and valuable information. However, not everyone can fully enjoy the conte...Feb 9, 2022 · How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ... Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.Hello-I did as you suggested and no luck. What I have to do now is watch Peacock via the Xfinity controls on my tv/app section in order to see subtitles. If I try to watch via my Smart TV/app the subtitles still do not work. That is very unusual and Peacock has not been any assistance on the matter. 1 year ago.To adjust the way the captions appear: Select the Windows logo key > Settings > Ease of Access. Under the section Hearing, select Closed captions. Use the dropdown settings to change how closed captions appear: Change caption font. Caption color: Change the color of the text, the background, or the caption window.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Turn on your Vizio TV. Press the “Home” button for newer models) or the “V” (Vizio Internet Apps) button on the remote. Access the “TV SETTINGS” menu, then select and open the CLOSED ...Dec 9, 2023 ... How to turn off the closed captions CC subtitles in the ESPN App Best price on Denon Wireless Earbuds: https://amzn.to/3Rm3duM.How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock. It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and o...Accessibility options: CC and audio description · Turning CC on or off while watching a program · Setting up CC · Turning audio description on or off while&nbs...Open Settings from the Roku home screen. Go to Accessibility, then select Captions style. Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available.We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.Oct 31, 2023 ... In this video, I show the quick and easy way to turn on closed captions on Disney+. Here are the instructions for readers: Turn on the TV ...Feb 7, 2019 ... Comments24 ; How To Turn Closed Captioning On, Off, And Customize On A Roku. Todd's Garage · 41K views ; Xfinity X1 TV Box – How To Turn Closed ...Fire TV devices offer closed caption support on any app that allows them, but sometimes a user might feel like the fonts are too small or too big for that ma...41. 7.4K views 2 years ago. In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility …When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.Open Settings from the Roku home screen. Go to Accessibility, then select Captions style. Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available.Sep 10, 2022 ... There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Click on the "CC" icon to turn on closed captioning. Click on "CC" again to turn it off. Hover over the video with your mouse to bring up the progress bar & options. Click on the small speech bubble icon in the lower right. Choose the 'on' option to switch on closed captions. You can also adjust the size of the closed captions by choosing the ... Apr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Sep 10, 2015 ... Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options. Follow these steps below to turn Closed Captioning ON or OFF: During playback, select the "speech bubble" icon at the bottom of the player window. Navigate to the Closed Captioning "cc" button option. Select ON to display captions, select OFF to remove captions. Select SETTINGS to make visual modifications to how your closed captions will ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me... Follow these steps below to turn Closed Captioning ON or OFF: During playback, select the "sp
CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ... This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ...Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...Deactivate Voice Guidance. When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off.Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsPress the “Home” button. Select the gear icon in the top-right corner of the screen. It will take you to the TV settings. Choose the “Accessibility” section. It’s in the bottom-left corner. From here, enter the “Closed Captions” option. In the closed captions settings, besides turning them off or on, you can choose between analog ...Fire TV devices offer closed caption support on any app that allows them, but sometimes a user might feel like the fonts are too small or too big for that ma...Press the Pause or Volume Up button. If this is a problem with the TV's Closed Caption settings, pausing or adjusting the volume will make the box disappear momentarily. Try a different Closed Captioning setting. Turn on Closed Captioning, wait for a commercial that does not support Closed Captioning; then turn it off.The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Otter just released a new feature that allows Zoom call users to see live captions of the speakers in the conference. * Required Field Your Name: * Your E-Mail: * Your Remark: Frie...Otter just released a new feature that allows Zoom call users to see live captions of the speakers in the conference. * Required Field Your Name: * Your E-Mail: * Your Remark: Frie...While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed …Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box. All Comcast cable boxes come equipped with ...Sep 7, 2015 ... Xfinity Series sets sail in second race at Homestead-Miami Speedway. NASCAR · 0:49. NASCAR Xfinity Series sets off from Charlotte Motor Speedway.Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to …If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...1 Message. Sunday, January 28th, 2024 11:15 PM. Closed captioning. Every time I turn on my TV closed captioning automatically starts up. My TV is set to off closed captioning. …Open Settings in the Xbox system. Go to Ease of Access, then select Captioning. Caption appearance settings for font, background, and window are available. Sony Playstation. In The Pluto TV App, open Settings (filter icon) Go to Caption styling. Caption appearance settings for text, text background, and window background are available.The A, B, C, and D buttons are Shortcut Keys and are used to help quickly navigate menus or to complete a task. We have a user manual here: XR2 and XR5 Remote Control Buttons and Functions - Xfinity Support, that will explain the functionality of the different remotes and what the buttons do. I will also leave a description here of what …rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Xfinity Stream App. Xfinity Community Forum. Xfinity AppsOn the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles.Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to …Xfinity device . There are two ways to turn on closed captions: For VOD. While watching a video, toggle on the video player with the remote, so that the fast-forward/rewind timeline displays. ... Select Closed Captioning and press Select to turn captions on or off. To format closed captions on your Cox Contour Receiver 1: Press the MENU button ...Access to the Xfinity Stream portal. Method 1: Turning Closed Caption On or Off While Watching a Program. Direct Toggle Using Keyboard. While watching a program, simply …Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ...Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsUsing YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a week ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.May 24, 2019 · For example, turn on closed captions on the X1 by activating the Mic button on the remote and saying ‘Closed Captions’. CC should then be enabled on your screen. Repeat the command to turn them off again. Via Video Player. Go to the Paramount Plus app and choose your desired show. Click the "CC" button to turn on Closed Captions. In order to format the closed captions, you have to go to "Settings" in the main menu, go to "Closed Captions," and choose the style you want. Via the LG Remote Control or LG Settings.Xfinity Stream App. Xfinity Community Forum. Xfinity Apps4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.To turn off closed captions set in your Mac System Preferences, do the following: Choose the Apple menu (upper-left corner) and select System Preferences. Choose Accessibility and then choose Captions. Clear the Prefer closed captions and SDH check box. If the check box is already cleared, select the check box, and then clear it again.Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)Nov 23, 2022 · In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn... Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Thank you so much for reaching out. I completely understand your concerns with the tv not being able to turn the closed captions off. I'll be delighted to assist with this issue. To turn captions off you can try the following: 1. From the Home screen, use the directional pad on the TV Remote and select Settings (All Settings).If you notice that closed captioning or subtitles are not working or are out of sync with the video, please try the following steps in the order listed below. We recommend checking the video in between steps to see if the sync issue is resolved. Stop, exit and restart the video. This provides the video player a chance to retrieve the caption ...3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, and ...Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn … Accessibility options: CC and audio description · Turning CC on or off whi